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Request a demo. Cloud contact center software built for flexibility and efficiency. Build with ease using the visual IVR system. Organize your agents using skills and proficiencies. Align agent resources with call routing groups and queues. Measure and improve call center performance with analytics. Easily integrate Zoom Contact Center With cloud contact center software, your customers can start the conversation from the digital channel of their choice, like a website, application, or even a phone call, and add video if needed.
Contact our team today Connect with a Zoom expert today to improve your customer service performance, and experience the benefits of introducing a video-optimized cloud contact center software solution. Please enter your information. Minor Outlying Islands U. Miscellaneous Pacific Islands U. I would like to receive communications about products, offerings, and industry trends from Zoom.
I understand that I can unsubscribe at any time. Cancel I agree You must agree to this policy to continue. If you join a session then connect your Bluetooth you have to leave and rejoin the app for the audio to work on headset.
It's a nightmare especially when taking calls in the car and trying to switch to the headset later. Previous versions didn't have this issue but it's been months and no change. I used to love the Zoom app, but since the most recent update, I cant connect my bluetooth headphones to listen through the app. I know its not the headphones, as they connect to other apps.
Its a shame - I pay for Zoom Premium and I'm considering switching to another service if I cant even use the app effectively. This was working well for me for years. I thought it was so cool to be able to take a call from my car. Rating Details. Value for money. Diversity of Products or Services.
Exchange, Refund and Cancellation Policy. Style and Design. Billing Practices. Privacy and Data Security. All Zoom reviews. Rating stats. Rating trend. Summary of Zoom Customer Service Calls 1. Top Reasons of Customers Calls. Consumers Call the Most From. I cannot watch recorded sesssoons and am unable to get into the system. Top Zoom Products Application Software. Zoom Pros and Cons Pros: No pros, Works really well, Great when i was using it, Communications Cons: Unable to contact zoom via phone, Unable to get live customer support, Customer support is terrible, Have not been able to cancel in , You guys are ridiculous.
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